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Resolved
入金未到账
Object 
FXTM
Issue
Others
Requirement
compensation
Amount
$500(USD)
Time
5day4hour
Mediation Progress
Hong Kong 09-15
Solved after user's confirmation 
PENGCHENGMOLIJINGSHENGXIANGBAN
PENGCHENGMOLIJINGSHENGXIANGBANSensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong 09-11
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 09-11
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 09-10
Start Mediation PENGCHENGMOLIJINGSHENGXIANGBAN 
PENGCHENGMOLIJINGSHENGXIANGBAN9月1日上午申请入金500美金，提交入金申请后，支付系统提示无法匹配订单，请求重新提交，造成多次入金申请记录，直到匹配上订单，按订单信息在规定时间内转账，结果一直未到账，联系客服，客服告知已将问题反馈给支付商，但支付商没有回复，让耐心等待，都10多天了，一直是这样的回复，说实话使用该券商5年多了，第一次遇到这种情况，希望平台尽快解决。
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