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Resolved
滑点严重
Object 
XM
Issue
Severe Slippage
Requirement
compensation
Amount
$889(USD)
Time
34day1hour
Mediation Progress
Hong Kong 07-27
Resolved 
HAO
HAOCyprus 06-27
Reply XM
Dear Valued Client, thank you for choosing XM and for your trust in our services. Regarding your complaint about account #68835912, we would like to inform you that our response was already sent to your registered email address on June 26, 2025. Please refer to the details provided in that email for further clarification. Once again, we sincerely appreciate your understanding and support. Should you have any additional questions, please feel free to visit the official XM website at https://wwwxmforexcn.website/cn and click the blue question mark icon in the lower-right corner to contact our customer support team. XM offers 24/5 live support (Monday to Friday), and we are always happy to assist you. Best regards.
Reply
Hong Kong 06-23
Supplemental Materials HAO 
HAOInitially, my position size was only 0.01 lots, but it unexpectedly increased to 0.1 lots. I’d like to review the specific trade logs for clarification.
Supplemental Materials
Hong Kong 06-23
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 06-23
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 06-23
Start Mediation HAO 
HAO我一开始是 0.01 手突然变成 0.1 手还滑点严重
Start Mediation
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