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Resolved
账号盈利,乱找理由,直接扣除全部盈利
Object
LIRUNEX LIRUNEX
Issue

Unable to Withdraw

Requirement

compensation

Amount

$19,650(USD)

Time

46day22hour

Mediation Progress
Solved after user's confirmation
FX4011589782
Supplemental Materials
FX4011589782
我的账号盈利了,你们不想给我出金,随便找个理由就扣除我的盈利,你们的规则对于盈利的客户都适用,不过是多了一个冠冕堂皇的理由,不想给钱就是不想给钱,大方点承认这么难吗,你们扣我的钱经过我同意了吗,我想请问你们这样操作,客户赚钱违规,亏钱你们血赚,这算盘打的真好,稳赚不赔的生意

Supplemental Materials

Reply
LIRUNEX
已提供报告;经核查,此客户违反第42.2(g)条款,违规套利交易,且我们已经跟客户讲解清楚此事详情

Reply

Supplemental Materials
FX4011589782
我的问题为什么不处理,平台那边一直说我的账号利用了平台的延迟,前提是你们平台要证明你们平台在我的加以期间存在你们所说的延迟,现在我的盈利没经过的同意直接扣除,和黑平台有什么区别,为什么平台乱扣钱,你们外汇天眼还给客户这么高 的 评分吸引客户过来交易?

Supplemental Materials

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FX4011589782
我的账号在行情波动剧烈时下单,在账号出现过巨额的亏损,账号飘红都没有平仓,行情出现反转,账号实现盈利,平台说我的交易违规,并且扣除我的全部账号盈利,“经过我们团队的检音,您的盈利已被作废,原因是您所进行的交易模式违反了我们的条款和条件,具体违反了第42.2(9)条款 动性提供商发布的定价错误和延迟进行获利。”这个是平台给出的荒唐理由,,而且能出现10几美金的定价错误吗,我账号订单是有亏有赚,客户亏钱在你们平台就是应该的,赚钱了就是交易违规吗,我交易的也不止一个品种,利惠平台的做法是流氓行为,我的账号盈利是我冒着极大的风险换来的,我要求利惠集团返还我的正常盈利,还交易者一个公平,公正的交易环境

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