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اردو
Resolved
Unable to withdraw platform profits
Mediating Parties
LIRUNEX
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$5,413(USD)
Time
56day22hour

Mediation Status
Hong Kong14h
Resolved
Js2730
Cyprus06-05
Reply
LIRUNEX
我司已对该客户账卢(账户号:569290897)进行全面核查,现就相关情况作出正式回复。
经调查,该客户(linguangjie202406@163.com)在交易过程中使用了被我司及流动性提供商认定为不被接受的交易策略,因此其相关盈利将予以取消。
违规依据
该客户违反了我司条款与条件第43.2(⑴)条款。您可通过以下链接查阅完整条款内容:
条款与条件全文:https://lirunex.com/documents/mu/en/lirunex-tnc.pdf
该条款明确规定:任何被流动性提供商识别为”操纵策略”的交易行为均被严格禁止。此类交易策略将导致相关交易流被流动性提供商拒绝接受,因此不属于平台可接受的交易行为。
操纵策略认定标准
根据流动性提供商的判定,该客户的交易行为符合以下操纵性交易特征:
持仓时间极短一交易仓位在极短时间内被开立并平仓;
频繁改变交易方向,存在对冲行为一客户在3分钟内反复开立相反方向仓位(即对冲操作);
买卖双向一客户在买入及卖出方向均于极短时间内获取异常交易结果,此为操纵策略最显著特征
Reply
Hong Kong05-09
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong05-09
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong05-08
Start Mediation
Js2730
I made a profit of $5,000 on a gold trade with Li Hui Group, but the platform won't allow withdrawal, claiming I violated rules and that closing positions simultaneously is illegal gains. What's wrong with the MT5 one-click close function? Has the platform never used the MT5 one-click close function?

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Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
