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Resolved
标普500滑点30个点！
Object 
IC Markets Global
Issue
Severe Slippage
Requirement
compensation
Amount
$84(USD)
Time
31day16hour
Mediation Progress
Hong Kong 03-16
Resolved 
NINHAOLIZONG！
NINHAOLIZONG！Australia 02-14
Reply IC Markets Global
If you believe your order has been affected, in order to investigate your transaction, please email us from your registered email address at support.cn@icmarkets-cs.com. Please use the subject line "Request for Trade Investigation," and include your trading account number and the order number in the email body, along with a brief description of your inquiry. We expect to respond to you within 3 to 10 business days. Thank you for your support and understanding.
Reply
Hong Kong 02-12
Supplemental Materials 
NINHAOLIZONG！
NINHAOLIZONG！I opened a long position on US500 at the price of 6060.2. After the price increased, I set the stop-loss at 6060.46. However, when the price dropped, my long position was stopped out at 6032.2.
Supplemental Materials
Hong Kong 02-12
Supplemental Materials NINHAOLIZONG！
NINHAOLIZONG！After opening a long position and making a profit, I set the stop-loss above the opening price, but I didn't expect to experience slippage.
Supplemental Materials
Hong Kong 02-13
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 02-13
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 02-12
Start Mediation NINHAOLIZONG！ 
NINHAOLIZONG！在IC 交易US500 竟然滑点30个点！
Start Mediation
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