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Resolved
平台私自冻结账户，导致出金到不了
Object 
PGM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$15,000(USD)
Time
35day19hour
Mediation Progress
Hong Kong 02-21
Resolved 
Brilliant12550
Brilliant12550Australia 01-22
Reply PGM
The customer is one of a team who tried to manipulate the price through identical illegal trading methods. Now his account is temporarily frozen.
Reply
Hong Kong 01-16
Supplemental Materials Brilliant12550
Brilliant12550The losses were caused by the platform. I have two requests: first, please expedite the processing of my withdrawal request; second, I request compensation for the losses incurred.
Supplemental Materials
Hong Kong 01-17
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 01-17
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 01-16
Start Mediation Brilliant12550 
Brilliant125502024年12月30号，交易出现不正常导致出现大亏损，然后平台说调查，随后把账户冻结，提交的出金也到不了账，发邮件问平台只是回复关注邮件，一开始说调查完启动赔付后账户就正常了，这么长时间了也没动静，希望帮忙催促处理！
Start Mediation
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