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Resolved
Unable to withdraw funds
Mediating Parties
PGMarkets PGMarkets
Issue

Unable to Withdraw

Requirement

Withdrawal

Settlement Amount

$35,047(USD)

Time

710day13hour

Mediation Status
Solved after user's confirmation
Jason886
Supplemental Materials
Jason886
经过我在外汇天眼曝光,找律师投诉,最后我要回了我的资金。

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PGMarkets
打盘套息的客户,已经签了协议,是从他自己邮箱发送的

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Jason886
I opened an account and traded on the pgm platform at the end of June after being recommended by an acquaintance. The trading account is 2010688973. I deposited 15,000 and the account reached 33,000. The platform rejected my first withdrawal. The platform said that a group of people were operating it, and banned the account in the name of illegal trading and prohibited withdrawals. I now attach my transaction records and the chat records with the account manager, and explain my situation. First of all, I am an independent individual and have nothing to do with any so-called group operation. It’s just because this is a new platform that has never been done before. At the same time, an old salesperson in the industry has recently come to me for recommendation. In order to help him achieve his performance goals and report the idea of ​​doing it wherever he does, he opened an account and made a deposit. The trading strategy is also very simple. It is basically a swing position of gold and crude oil. There are intraday orders and positions with a cycle of one or two days. It is basically a high-sell and low-buy operation, with 1 to 2 positions of 15,000 US dollars. The platform explained to me that it is a hedge. First of all, from the perspective of holding time, this hedging method cannot bring me any benefits. Secondly, judging from the attached transaction records, I think this kind of order will not be considered as illegal trading on any platform, regardless of the purpose. The platform is simply looking for a reason to deduct my profit because I caught this unilateral trend. This is a new platform, and I didn’t know anything about it before. Now the account manager has basically lost contact. Now I am seeking assistance and solutions to safeguard our normal rights and interests as customers!

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