Resolved
Malicious pin bar caused liquidation
Object 
GVD Markets
Issue
Severe Slippage
Requirement
compensation
Amount
$14,919(USD)
Time
35day2hour
Mediation Progress
Hong Kong 2024-07-31
Resolved 
FX3575125144
FX3575125144Cyprus 2024-07-01
Reply GVD Markets
Dear Customer,
Hello. At that time, the highest point of the K-line was 0.89435, and the order type was sell, which also required adding the spread. This was during the release of the U.S. June SPGI Manufacturing PMI preliminary data, when USDCHF experienced a brief gap. Due to thin liquidity, the spread also widened, and the margin you reserved was insufficient to withstand the risks associated with the market data.
Given that you were unable to bear the uncertainties and risks brought about by the market data, the platform has decided to terminate the cooperation with you and has disabled your account to prevent further deposit transactions that could lead to unnecessary losses.
Thank you for choosing GVD Markets. We wish you a pleasant life!
Reply
Hong Kong 2024-06-26
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-06-26
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-06-26
Start Mediation FX3575125144 
FX3575125144I encountered malicious pin bar on the GVD platform, which caused liquidation. The market price plus the spread did not reach my liquidation price. I communicated with the customer service and manager but got no reply, so I complained to the platform. As a result, my account was blocked the next day. If this is not a scam platform, what is it!
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