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Resolved
Unable to withdraw
Object
HFM HFM
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$126(USD)

Time

10day11hour

Mediation Progress
Solved after user's confirmation
FX5213593952
Supplemental Materials
FX5213593952
I tried to withdraw a minimum of 80 US dollars including more than 50 US dollars that was returned to account and more than 30 US dollars that I earned from trading practice. They promised to deal with the application as a special case, but no one replied to me. Luckily, the money has arrived, despite the inefficiency in problem solving.

Supplemental Materials

Supplemental Materials
FX5213593952
It's the third time that I haven't been told that it's caused by the technical issue of money transfer service provider. And the previous technical problem had been updated, said by the platform manager by phone, adding that my withdrawal application would be coped with as a special case. But they emailed me that the transfer service provider came with another problem. Are you ashamed of delaying such a withdrawal with a little money? I extend my appreciation once again to WikiFX for exposing the platform. At meantime, I'll disclose it on other media platforms.

Supplemental Materials

Supplemental Materials
FX5213593952
Part of money left still hasn't arrived, which was returned to my e-wallet, but I can't use it. The money I withdrew wasn't transferred successfully into my bank account due to some issues. The platform manager told me by phone to withdraw money, which would arrive within one hour. The money was refunded into the e-wallet later after the withdrawal application, according to an email without any specific reasons. And I haven't got a reply after sending an email to consult about it.

Supplemental Materials

Reply
HFM
The problem has been dealt with.

Reply

Contact Broker
WikiFX Overseas Customer Service

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Verified
WikiFX Mediation Center

Verified

Start Mediation
FX5213593952
Withdraw half of the money and the rest will not be given. Keep saying to communicate with the intermediary and other feedback. After two days of consultation, he still said that he was communicating with the intermediary.

Start Mediation

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