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Resolved
Do not withdraw and treat customer as fools
Object 
eightcap
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$115(USD)
Time
134day23hour
Mediation Progress
Hong Kong 2023-04-08
Solved after user's confirmation 
NIGULASI24495
NIGULASI24495Hong Kong 2022-12-08
Supplemental Materials 
NIGULASI24495
NIGULASI24495Why haven't they provided a satisfying resolution for half a month? I hope WikiFX can help deal with the problem in a fair way.
Supplemental Materials
Hong Kong 2022-12-02
Supplemental Materials NIGULASI24495 
NIGULASI24495Please adjust my min withdrawal to the lowest level. An over-a-decade platform acts more like a scam platform.
Supplemental Materials
Hong Kong 2022-11-30
Supplemental Materials NIGULASI24495 
NIGULASI24495Please deal with the withdrawal problem as soon as possible. Do not act like a scam platform.
Supplemental Materials
Hong Kong 2022-11-25
Supplemental Materials NIGULASI24495
NIGULASI24495Are you ashamed to claim to be an over-ten-year platform keeping changing their statement? My withdrawal hasn't been approved for one month.
Supplemental Materials
Hong Kong 2022-11-25
Supplemental Materials NIGULASI24495
NIGULASI24495The customer service first said that the USDT was available for the withdrawal, and then said it's unavailable. They gave me the same answer despite that I had been asking the same question for three consecutive days. Are you making a fool of me? Please adjust my min deposit back to 100, the lowest level.
Supplemental Materials
Australia 2022-11-25
Reply eightcap
Dear customer, Eightcap provides multiple deposit methods for customers, and the minimum deposit of each method is offered by the channels. The amount is likely to be adjusted in accordance with the management center. Thank you.
Reply
Hong Kong 2022-11-25
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-11-25
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-11-24
Start Mediation NIGULASI24495 
NIGULASI24495Asked to withdraw money from Eightcap for a while, saying that USDT can be used for a while, and then deny it. It has happened for several times, treating the customer as a fool, the minimum withdrawal of the previous month was 100, and now it has changed to 150
Start Mediation
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