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Resolved
The account is deducted, but withdrawal has not arrived
Object 
eightcap
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$203(USD)
Time
11day23hour
Mediation Progress
Hong Kong 2022-11-16
Solved after user's confirmation 
NIKAIHULEMA
NIKAIHULEMAAustralia 2022-11-09
Reply eightcap
Dear customer, we are following up the withdrawal case. So please reach out to the official customer service, if you have any questions. Have a good day.
Reply
Hong Kong 2022-11-07
Supplemental Materials NIKAIHULEMA 
NIKAIHULEMAI can not receive the money after a withdrawal at EightCap. The money was deducted from the trading account, but did not arrive.
Supplemental Materials
Hong Kong 2022-11-04
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-11-04
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-11-04
Start Mediation NIKAIHULEMA
NIKAIHULEMABefore opening the account, it was said that the funds would arrive in the account within 1-2 working days, and it changes that it would arrive in the account within 5-10 working days after the transaction. They said that they are urging it. Now, it is 15 working days, but it has not been received yet.
Start Mediation
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