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Resolved
The real-time price of gold is more than $1 higher than other platforms and websites, resulting in liquidation
Object 
CXM
Issue
Others
Requirement
compensation
Amount
$10,887(USD)
Time
10day5hour
Mediation Progress
Hong Kong 2022-11-03
Solved after user's confirmation 
MEIYICI
MEIYICISensitive information
This content involves sensitive information, so it's hidden by WikiFX
United Kingdom 2022-10-25
Reply CXM
Dear customer, we have followed up the case. Have a good time. Best Regards, CXM Support.
Reply
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong 2022-10-25
Supplemental Materials MEIYICI
MEIYICIMT4 account: 2132588179 q
Supplemental Materials
Hong Kong 2022-10-25
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please submit the correct MT4 or MT5 trading account, thank you for your cooperation.
Reply
Hong Kong 2022-10-25
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-10-25
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-10-24
Start Mediation MEIYICI
MEIYICIAs a large platform supervised by FCA, gold opened at $1661.8 on Monday morning, while other platforms were at 1660. At around 6:04 Beijing time, the price of gold was 1663.3. The real-time spread was 38-60, resulting in 4 stop losses. The loss price is 1663.64-1663.96, and the total loss is 3954.2 US dollars. After comparing with the real-time prices of Oriental Fortune and other platforms, the others are in the range of 1662-1662.5. The opening price of the platform in this range, the highest price is higher than other platforms, because On Friday, the physical positive line was closed, and there was a possibility of intentional damage, resulting in the following 4 orders liquidation, resulting in insufficient margin.
Start Mediation
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