Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Overlord terms, no reason to freeze the account and profit can not be withdrawn
Object 
IEXS
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$28,739(USD)
Time
17day22hour
Mediation Progress
Hong Kong 2022-10-03
Solved after user's confirmation 
FX2428149124
FX2428149124United Kingdom 2022-09-15
Reply IEXS
Dear IEXS user, the complaint has been under an investigation jointly conducted by IEXS trading department, compliance department, and trading review department. Now the account's using permission and trading service have been suspended due to being investigated. We have informed the customer of the relevant information at the first time and the customer has got it. And the case will be followed up by the compliance department. The latest information will be sent to the customer by official email in time. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time.
Reply
Hong Kong 2022-09-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-09-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-09-14
Start Mediation FX2428149124 
FX2428149124I made a crude oil short order at their house on the 24th. I know that the profit and cash withdrawal have not come out since September 7, and I have no idea when I communicated with them. I directly sent me a violation email. I don’t know where I violated the rules. Is it a loss? Is it illegal to make money without breaking the rules? Now I seriously suspect that their family did not put my order on the market and they lost money on their own gambling, so they refused to withdraw the money.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Weird platform, maliciously delete orders, modify background passwords, and do not give money for profit.
Japan Next
Hide the overlord clause, notify us that the profit order from one week ago to now is invalid when withdrawing money, do not give money, and privately cancel the trading account/ib background of all 17 customers including my agent. The next 17 customers will all be exposed to iexs
China
To view more
Please download WikiFX APP
