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Resolved
After applying for withdrawal on September 7, the mt4 account and background password were changed, and I received an email on September 14. This kind of platform is terrible.
Object 
IEXS
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$8,175(USD)
Time
18day19hour
Mediation Progress
Hong Kong 2022-10-03
Solved after user's confirmation 
jin yu cheng
jin yu chengUnited Kingdom 2022-09-16
Reply IEXS
Dear IEXS user, the complaint has been under an investigation jointly conducted by IEXS trading department, compliance department, and trading review department. Now the account's using permission and trading service have been suspended due to being investigated. We have informed the customer of the relevant information at the first time and the customer has got it. And the case will be followed up by the compliance department. The latest information will be sent to the customer by official email in time. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time.
Reply
Hong Kong 2022-09-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-09-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-09-14
Start Mediation jin yu cheng
jin yu chengI applied for 2 withdrawals on September 7th and September 8th, and then on the evening of September 9th, my mt4 account and background password were changed, and I couldn't log in. I just received an email from the platform today, telling me the illegal transaction, The settlement is only until August 30, and the profit in September is not calculated. Can such a garbage platform play like this? It also said that it takes 14 working days to review the transaction, and the manual transaction order of 0.4 lots, do not do early trading, do not push the order, is it nonsense, now please help a third party to investigate, so that this garbage platform does not harm traders, and maintain us legitimate rights and interests.
Start Mediation
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