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Resolved
Forexclub liquidate to cause loss of over 50k dollars due to inability of deposit
Object
Forex Club Forex Club
Issue

Others

Requirement

other

Amount

$51,000(USD)

Time

98day21hour

Mediation Progress
Resolved
MOYULUNBI
Reply
Forex Club
Without timely deposit, the account had a liquidation. In the case, we did not find anything wrong with the company, thus we are not responsible for the loss according to the clause 3.8 of the agreement.

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MOYULUNBI
On June 14th, you can make normal deposits during the day, but you cannot make normal deposits at night, which will lead to liquidation. The platform also admits that the platform restricts deposits. Contacted customer service many times, but no feedback. I've been waiting for the technical department to inform me. It was not until July 6 that the US dollar broke through and the technical department responded, and the order could be resumed, but it would take more than 20,000 US dollars to keep it.

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