Deposit does not arrive for 5 days. Inquiry number 3445. It is the first time that I encounter a platform which the deposit cannot arrive for five days. The customer service does not solve any problems and it takes more than 12 hours to queue up for a service staff every time. All I got is perfunctory and the payer is inquiring. I provide the transfer record. Three of my friends and me are all deposit over a million and we are treated like this somehow. -IC Markets Global-Rights Protection Center-WikiFX

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Deposit does not arrive for 5 days. Inquiry number 3445. It is the first time that I encounter a platform which the deposit cannot arrive for five days. The customer service does not solve any problems and it takes more than 12 hours to queue up for a service staff every time. All I got is perfunctory and the payer is inquiring. I provide the transfer record. Three of my friends and me are all deposit over a million and we are treated like this somehow.

Object

IC Markets Global

Issue

Others

Requirement

2020031827311524118

Amount

$8,000(USD)

Time

37day16hour

Mediation Progress

Hong Kong 2022-04-07

Resolved

RIGUANG、QINGCHENG

Australia 2022-03-08

IC Markets Global

Please contact platform customer service for help.

Hong Kong 2022-03-01

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WikiFX Overseas Customer Service

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Hong Kong 2022-03-01

Verified

WikiFX Mediation Center

Verified

Hong Kong 2022-02-28

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RIGUANG、QINGCHENG

Deposit does not arrive for 5 days. The principle is disappeared. It takes more than 12 hours to queue up for a customer service staff every time, but does not solve anything. In other words, this platform has serious risk that the deposit cannot arrive.

Start Mediation

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