Unable to withdraw-Exness-Rights Protection Center-WikiFX

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Home -

Rights Protection Center -

Exness -

Safeguarding Rights Detail -

Resolved

Unable to withdraw

Object

Exness

Issue

Others

Requirement

Withdrawal

Amount

$20(USD)

Time

34day23hour

Mediation Progress

Hong Kong 2021-06-24

Resolved

DAHAN

Cyprus 2021-05-25

Exness

The relevant department has already handled the matters concerning the unpaid deposit of your account. The funds have been credited to the account. The deposit note number is: 188094693. Please log in to your account to check. Please also note that the processing time for deposits is usually within 1-2 hours, but due to channel delays exceeding a certain waiting time, please contact customer service in time for inquiries.

Hong Kong 2021-05-20

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WikiFX Overseas Customer Service

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Hong Kong 2021-05-20

Verified

WikiFX Mediation Center

Verified

Hong Kong 2021-05-20

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DAHAN

I applied on 2022.5.10 to request the platform to give the agent replacement process. Complete the entire application process according to its requirements, and the platform promises to complete the process. After the single incident, the account I checked was still not processed under the name of the previous agent, and the customer service webpage could not be opened, so I made a 400 call to appeal the excuse for three days, but still not processed after three days. The new deposit transaction did not arrive at the account within the time promised by the platform, and the account broke the position and then called the 400 number without answering. The deposit has not yet arrived

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