I’ve lost $5,400 here because of its unreasonable candlestick chart, making my account forced liquidation-Forex Club-Rights Protection Center-WikiFX

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Resolved

I’ve lost $5,400 here because of its unreasonable candlestick chart, making my account forced liquidation

Object

Forex Club

Issue

Severe Slippage

Requirement

other

Amount

$5,300(USD)

Time

928day22hour

Mediation Progress

Hong Kong 2023-09-13

Solved after user's confirmation

FX3520007468

Hong Kong 2022-09-06

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FX3520007468

Reporting has been useless; it’s been over a year, and the issue still hasn’t been resolved. I strongly advise staying away from such a platform in the future.

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Hong Kong 2021-08-08

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FX3520007468

The staff on the platform have acknowledged that there are issues, but they still refuse to provide compensation. It's really frustrating!

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Hong Kong 2021-07-30

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FX3520007468

The platform is really terrible. There are serious issues with the quotes on the platform. Up to now, they haven't provided any compensation.

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Saint Vincent and the Grenadines 2021-05-26

Forex Club

The specific reply content is as follows.

Hong Kong 2021-05-26

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FX3520007468

More than three months have passed, and the platform still hasn't resolved my issue.

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Hong Kong 2021-05-11

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FX3520007468

It is useless to report it on WikiFX. I'm completely disappointed and won't trade Forex again. I also want to give a warning to fellow traders.

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Hong Kong 2021-03-30

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FX3520007468

It's been over two months, and the platform still hasn't resolved the issue. I just want to ask how the platform views us investors?

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Hong Kong 2021-03-22

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FX3520007468

A month has passed, and the platform clearly has no intention of resolving the issue, just making various excuses. Fellow traders, please be careful!

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Hong Kong 2021-03-17

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FX3520007468

Is the platform so unscrupulous? Can anyone impose a restriction on it? My problem still has not been resolved until now.

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Hong Kong 2021-03-13

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FX3520007468

An unexpected candlestick that never existed has appeared, and I am seriously suspecting that this platform is engaging in fraudulent activities. I demand compensation for the full amount of my account, which is $5,400. Please do not talk to me about other irrelevant matters.

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Saint Vincent and the Grenadines 2021-03-10

Forex Club

Please check it.

Hong Kong 2021-03-10

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FX3520007468

The person who replied to my email has been shifting responsibility, telling me that there are no issues with their platform. I want to ask, where do the candlestick charts come from? Why do other platforms not have this problem, but only yours does? There has been no resolution to my issue so far. Is there really no one or no organization that can oversee such platforms? They are deliberately perceiving investors out of their hard-earned money.

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Hong Kong 2021-03-09

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FX3520007468

The platform has not resolved the issue for me until now. Such platform deceives investors, and I strongly oppose it.

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Hong Kong 2021-03-02

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FX3520007468

The normal platform quotes don't even have this candlestick. I seriously suspect that the platform is engaging in fraudulent behavior by randomly generating large candlesticks. I demand full compensation for all losses.

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Hong Kong 2021-03-01

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WikiFX Overseas Customer Service

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Hong Kong 2021-03-01

Verified

WikiFX Mediation Center

Verified

Hong Kong 2021-02-09

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FX3520007468

I asked the customer manager what happened. The customer manager said the quotations showed were wrong. Account: 740000858

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