The deposit can’t arrive in time. It can’t arrive until my account is going to be wiped out!-CXM Trading-Rights Protection Center-WikiFX

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CXM Trading -

Safeguarding Rights Detail -

Resolved

The deposit can’t arrive in time. It can’t arrive until my account is going to be wiped out!

Object

CXM Trading

Issue

Others

Requirement

other

Amount

$5,000(USD)

Time

43day8hour

Mediation Progress

Hong Kong 2020-11-25

Resolved

FX4899755805

United Kingdom 2020-10-26

CXM Trading

All our UnionPay USDT channel deposits are automatically processed by API. If the customer operates according to the payment channel prompt process, the API can be automatically credited to the customer's trading account after the payment channel confirms the payment. All abnormal orders caused by failure to follow the procedure will also be verified and processed as soon as we receive feedback from the payment channel. Since manual confirmation takes time, in this case, the time for receipt will be longer than the time for automatic receipt. It is not our responsibility that the deposit cannot be received in time due to the customer's own improper operation. As for what the customer said "every time the account is blown up before the account arrives", it is not true.

United Kingdom 2020-10-26

CXM Trading

The deposit channel originally has time for the account to arrive, not the account will be received immediately, and the customer will only be able to deposit funds when the position is blown up. There is no control risk, and there is no guarantee that the account will be received immediately.

Hong Kong 2020-10-14

Supplemental Materials

FX4899755805

Accounts are frequently out of touch.

Supplemental Materials

Hong Kong 2020-10-13

Supplemental Materials

FX4899755805

The funds are not in the account! The time lag is 5 hours. It should have arrived around 03:21, but it arrived at 04:29. It was one hour late.

Supplemental Materials

Hong Kong 2020-10-13

Supplemental Materials

FX4899755805

Delays in funding at resistance and support levels

Supplemental Materials

Hong Kong 2020-10-13

Contact Broker

WikiFX Overseas Customer Service

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Hong Kong 2020-10-13

Verified

WikiFX Mediation Center

Verified

Hong Kong 2020-10-13

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FX4899755805

The deposit can’t arrive in time. It can’t arrive until my account is going to be wiped out!

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