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Resolved
I couldn’t log in to the backstage due to system stuck, causing liquidation.
Object
AUS GLOBAL AUS GLOBAL
Issue

Scam

Requirement

other

Amount

$1,000(USD)

Time

37day22hour

Mediation Progress
Resolved
FX2662113060
Reply
AUS GLOBAL
After testing, our MT4 platform server is not abnormal, and there is no abnormal situation such as horizontal price movements. The account can be connected to the platform server for operating transactions normally. Our platform server is outside of mainland China, and the account will be affected by mainland China during the connection process, which may result in the connection failure or connection delay. Please log in to the trading platform for operating in a better network environment. Online transactions have certain risks, including but not limited to hardware, software, Internet connection failures, and force majeure factors (such as special weather conditions, labor dispute communications, etc.). Since we cannot control the reliability of your equipment, signal reception, or connection via the Internet, we cannot and will not be responsible for communication failures, distortions or delays that occur during online transactions.

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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FX2662113060
On March 25, I traded XAU/USD on AUSFOREX, while system stuck caused liquidation. There was a 200-pip spread with XAU/USD. I couldn’t log in to the backstage. $1000 was gone.

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