The spread of XAU/SUD expands 6 to 7 dollars everyday. -USGFX-Rights Protection Center-WikiFX

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Resolved

The spread of XAU/SUD expands 6 to 7 dollars everyday.

Object

USGFX

Issue

Severe Slippage

Requirement

other

Amount

$10,000(USD)

Time

38day22hour

Mediation Progress

Hong Kong 2020-08-14

Resolved

8481

Australia 2020-07-15

USGFX

Because the forex market may be affected by sharp fluctuations at any time, resulting in insufficient liquidity and widening spreads. If the customer has questions about the spread at that time, the customer service manager will be willing to assist in querying the records. In addition, we have also asked the customer to sign the PDS customer agreement when opening the account, which has mentioned the risk of transactions and the situation that cannot be estimated. The relevant content is involved in the attachment, please have a check. We are sorry for the experience of the customers.

Hong Kong 2020-07-06

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Hong Kong 2020-07-06

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WikiFX Mediation Center

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Hong Kong 2020-07-06

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8481

I locked the position, in which there was $500 to $600 left in, and it became liquidation on the next.

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