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On April 21st, the Bitget platform restricted my MT5 account after I made a profit of 4069 USDT from crude oil trading.

FX5157658892
Within 1 year
Unverified

Exposure

The restriction prevents me from transferring funds to my main account. They claim I violated Article 4 of the platform agreement on the 17th and need to deduct 4069.64 USDT from me. However, I actually lost money on the 17th. When I was losing money, they didn't say anything, but now that I made a profit on the 21st, I can't transfer the funds out. The platform accuses me of abnormal trading but cannot provide specific data proving my violation. Looking at the agreement, it also allows the platform to make subjective judgments. This constitutes an invalid agreement. The rules are vague and ambiguous, and they use this to deduct and restrict user funds. I merely participated in platform investments and did not agree to such vague and invalid agreements. I am complaining that the platform cannot provide specific abnormal trading data as proof. All my account rights and privileges should be restored. UID: 9830715117

Original

bitget平台4月21日原油盈利4069u限制我mt5账号

限制无法划转资金到主账户,说我17号违规第四条平台协议要扣除我4069.64u,但我17号是亏钱了,亏钱的那时候就不管,21号我盈利了就划转不出来,平台认为我异常交易却拿不出具体证明我违规的数据,看协议里还可以由平台主观判断,这种属于无效协议,协议规则模糊不清就这样想扣除限制用户资金,我只是参与平台投资并不存在同意这种模糊不清的无效协议,投诉平台拿不出具体异常交易数据证明,应恢复我账号所有权益。

3h

United States

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