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Unable to withdraw from EC Capital, customer service doesn't read or respond.

FX1349230732

Within 1 year

Taiwan

Exposure

1.On November 26th, 113, I met a woman, referred to as L, through a dating app. There was no discussion about investing in a high-return financial plan or depositing into a specified account, only a recommendation for a LINE community called "Onion Circle Cryptocurrency" which is affiliated with EC Capital (Equitrade Capital, referred to as EC), the link to which can be found on EC's official website (https://equitradecl.com/). 2.Within the "Onion Circle Cryptocurrency" community, EC often introduces its platform and product categories, while also promoting anti-fraud measures. There's no investment inducements, profit promises, or order reporting. To understand the product, you have to directly message the EC customer service LINE account. Deposits can be made within the system on EC's official website or directly through EC's customer service. 3.My first deposit was on March 3rd, 114. Before this, I observed whether EC had any suspicion of fraud. I also bought coins at a physical exchange and dropped them into my Binance wallet. I then transferred the amount to the address provided by EC customer service (TBA2JozKGZQBihVjX4Jq81tKiWatFRFQwb). The amount was 15000 USDT, invested in EC's liquidity pool activity, which was due to end on March 31st. After this, I decided to only withdraw the bonus interest to my Bitopro wallet and applied to EC to have my principal directly transferred to the dual currency BTC/USDT fixed deposit activity. The contract was set from April 1st to 30th, and EC claimed to have applied to the system for settlement of the previous activity's interest. From April 1st, I continued to inquire with EC about the issue of withdrawing the bonus interest. EC claimed the system was congested and there were issues with the system's internal multi-sign wallet until April 21st when EC customer service no longer read or replied to my messages. I was likely blocked as they still have not replied. It's discernible that I have not been able to withdraw any money at all, and my principal is locked within EC and cannot be withdrawn. As shown below: Dialogue histories (including those with netizens and EC officials), activity deposit notifications, deposit transaction details.

Original

EC Capital無法出金,客服不讀不回

1. 113.11.26 本人透過交友軟體認識一名女性,簡稱L,聊天過程無任何要我投資高報酬的理財方案或入金到指定帳戶或碰面交易任何東西,僅推薦LINE社群"洋蔥圈加密貨幣"。 該社群為EC Capital(Equitrade Capital同名,簡稱EC)的官方所屬,從EC官網(https://equitradecl.com/)連結得到。 2. 在洋蔥圈加密貨幣社群裡,EC經常介紹自己的平台和產品類別,同時宣導防詐事宜,無投資誘導及、獲利承諾、報單等行為,自己要瞭解產品需自行私EC客服LINE帳號,要入金可以選擇在EC官網系統內,也可以直接透過EC客服聯繫。 3. 本人首次入金日期為114.03.03,在這之前一直在觀察是否EC有詐騙嫌疑,在期間也去實體交易所買幣,打進本人的幣安錢包,本人再從幣安入金至EC客服提供的地址(TBA2JozKGZQBihVjX4Jq81tKiWatFRFQwb),金額為15000 USDT,理財項目為EC的流動性礦池活動,03.31活動到期之後,本人決定只提領獎金利息至Bitopro錢包,本金向EC申請直接轉移到雙幣BTC/USDT定存活動,綁定合約04.01至04.30,前一活動結算的利息,EC宣稱有向系統申請安排。 04.01起本人一直向EC詢問獎金利息出款事宜,過程宣稱系統擁擠,又是系統內部多簽錢包問題,直到04.21 EC客服就再也不讀不回本人留言,至今仍不回覆,本人應該是被封鎖了。 等於是本人沒有提領到任何一毛錢,本金有卡在EC那無法出金。 4.如下圖所示: 對話紀錄(包含與網友和EC官方的)、活動入金通知、入金交易明細

Taiwan 9h
Unable to Withdraw

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