Severe platform slippage-Pepperstone-Exposure-WikiFX

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Severe platform slippage

李岚

3-5 years

Unverified

Exposure

On April 13th, two 5-lot orders were traded. At that time, the highest price was only 2035.38. My stop loss was set at 2036.5, but before 2036.5, I was directly stopped and liquidated. I called customer service The customer service did not respond, and the salesperson did not respond either. Strict investigation, such a serious slippage caused the liquidation of the platform should compensate the customer! ! !

Original

平台滑点严重

4月13日成交的单子，成交两个5手的单子，当时最高的价位只到了2035.38，我的止损设置在2036.5，可是没有到2036.5就直接给我止损爆仓了，打电话给客服客服的不给予回应，业务员的态度也是不回复，严查，这么严重的滑点导致爆仓的平台应该给予客户赔偿！！！