X Charter

tuyền5122

Unverified

Vietnam

Stay away from this exchange, the price slips, 40-50 of the customer's price, candlesticks on other exchanges don't reach that price, this exchange collapses to that price, and burn the customer's account.

bà tưng

Unverified

Vietnam

Account burned, can't withdraw money, can't place orders, can't set TP and SL

FX1744648357

Unverified

Netherlands

Low spreads here are great—much better than those of many big brokers I've used, like Exness and eToro. Because it gives me endless leverage, it also gives me unlimited options, which is very exciting! Also, X Charter provides amazing customer service.

Positive

2024-07-30

bà tưng

Unverified

Vietnam

Unable to place orders, unable to set take profit and stop loss, withdrawal not credited to account for 2 days, automatic account lock for customers, account balance becomes 0

hoàng văn hà

Unverified

Vietnam

After placing the order, the fraudulent platform increased the swap to 1000 pips, causing my account to burn out.

Tuong Nguyen Pro

Unverified

Vietnam

I deposited $3,000 and made a profit of over $150,000. Then they scammed me by sending an email saying I was eligible for a lucky draw winning 20,000 Tesla shares. When I tried to make my first withdrawal, my referrer said the order wasn't clear yet so I couldn't withdraw, and in reality, they only said it verbally without sending any email notification. After that, I closed the Tesla stock position and accepted a cut loss to clear the order. The next morning when I tried to withdraw again, the platform still did not approve it, and after a day or two, they sent an email saying that I had violated trade rights by cutting losses on the stock so they wouldn't allow me to withdraw. On Sunday morning, they faked an email from Binance Group saying I was lucky to receive 10 lots of BTC and 10 lots of ETH. Then they added orders to my account themselves and set very high purchase prices causing me to stop out. Overall, this platform has too many scams; they even intervened to delete MT5 history. There is no direct support staff on the platform; communication is only through the referrer. This is a 100% scam platform.

hoang vu dat

Unverified

Vietnam

I have been using the Xcharter platform. On June 28, 2024, June 30, 2024, and July 8, 2024, I placed withdrawal requests. However, it has now been 13 days since my last request and the status is still 'pending'. Previously, I successfully withdrew money once. I kindly request assistance so that I can successfully withdraw my funds again. Thank you very much for your support.

Theanh1482

Unverified

Vietnam

I participated in the Forex market through X-Chartermarket, following the invitation of employee Quốc Anh and a person called expert Nguyễn Thanh Tùng. Participating in this platform will involve trading indices (mainly Ger30, Us100), gold, oil, and international dividend-paying stocks. Due to my naivety, I lost nearly $10,000 on this platform. That is why I am writing this complaint to send to the platform and let everyone be cautious of these individuals. The first time I joined with a capital of $1,000, then the aforementioned individuals continuously requested capital increase (increasing to $3,000, $5,000, nearly $10,000) and promised high profits. After several additional deposits, the total amount deposited was nearly $10,000. The aforementioned individuals proposed to switch to a contract for managed trading based on the information provided by expert Tùng. Tùng also contributed $5,000. After contributing capital for managed trading, the trading followed price signals from the London market. In the first afternoon of trading (Friday, June 29), Tùng gave the signal: Buy 2.0 lots of cotton, immediately losing over $5,000 due to price difference (spread); 2 sell orders for Ger30, each order with 2.0 lots (total 4.0 lots), also lost over $2,000; to balance the negative sell orders for Ger30, Tùng continued to request Buy 2 Ger30 orders, each with 2.5 lots (total 5.0 lots). At noon on July 1st, the platform suddenly withdrew the bonus money from the account (nearly $41,000) => the account was burned. At this time, Tùng's trading signals had accumulated losses of nearly $14,000 (while only contributing $5,000). In the end, I lost nearly $10,000. After the incident, the individuals continued to request an additional deposit of $2,000 + trading 10 lots of gold. They promised to support me to receive $3,000 in insurance + financial support from expert Tùng + an additional $2,000 deposit. The total amount withdrawn was $11,000. I realized that I was trapped and deceived by these individuals and decided to terminate. I suffered the pain of losing nearly $10,000. Everyone, please be extremely cautious and stay away from this platform to avoid losing money.

HoàngVănVĩ

Unverified

Vietnam

Dear all! I have been trading on X-Chacter Markets for about a month. At first, when I made the initial withdrawals, it was very fast. I have been trading for almost a month, and currently my account is still positive. However, when I tried to withdraw money afterwards, it was not successful. It has been a few days, and the status is still "processing." I asked for your support, and the exchange sent me an email stating that the withdrawal request has not been approved due to the misuse of the exchange's bonus to withdraw profits. I am writing here to ask for assistance from the supervisory authorities and everyone to help me retrieve my money from the account. I sincerely hope that you can give me some advice.

hoàng văn hà

Unverified

Vietnam

After entering the automatic simplification swap order on the exchange, while the price chart is running, the buying and selling lines do not move; instead, they become increasingly simplified, leading to an increase in negative balance. Please note that the translation provided is based on the context provided by the original text. If there are specific terms or phrases that need to be accurately translated, additional information or clarification may be required.

Nguyen Thi Thuy2735

Unverified

Vietnam

I have been an investor in X-Chater for just 1 week and I still withdrew profits in the first 4 days. However, on the fifth day after withdrawing interest and principal, two more orders were placed, resulting in a negative number in the account.

Tuong Nguyen Pro

Unverified

Vietnam

Each time a withdrawal order is made, the status "Processing" is kept and the withdrawal order is not approved. They even pretended to send an email to congratulate the investor on receiving a lucky draw prize for winning the stock, but in reality, this stock was automatically adjusted by the stock exchange at a high price and growth with heavy losses to easily burn the account. . Manually raise the gold spread to over 10 prices. Self-administering orders to buy stocks to set customers up for very heavy losses. When customers cut losses, they send an email stating that the customer violated commercial rights because they cut losses on stocks, a very unreasonable reason. In general, any withdrawal order will not be approved. And there are many other Scam acts, this XC floor has personally intervened in customer accounts. This floor has a lot of strange behavior, they have completely interfered with MT5, I have followed and recorded a lot of evidence, it is a cunning scam floor.

Hoahoang

Unverified

Vietnam

My account has 5000u, and in just 1 day I was deducted an overnight fee of 732u even though I only placed 4 orders totaling 0.2 lots. I wanted to withdraw money but they did not let me withdraw, the price of natural gold was up to 10 prices.

FX1499029483

Unverified

South Africa

Got into trading with X-Charter Markets recently, and I've got to say, it's pretty slick. The Metatrader 5 setup is straightforward. Signing up was quick, no fuss there. Just hoping they'll add more trading options down the line!

Positive

2024-06-21

我不認識

Unverified

Taiwan

I can only withdraw money normally at the beginning, and they use various words to invite me to deposit. When I want to withdraw money, I am asked for a margin to prove that it is not arbitrage or money laundering. This is a terrible fraud group. Please give me back my hard-earned money. The page is currently closed.

Nguyen thi Nhung

Unverified

Czech Republic

Let me tell a complete story about the criminal practices of the X Charter Broker. Since X Charter Broker contacted me, I had to go through five weeks of this ordeal. They lured me in, promising a great future, and gave me VIP status that included matching my deposits and low fees. They let me withdraw some money to ensure that everything works as it should. After five days of light trading, my account disappeared from their site including the MT5 Platform. My initial deposit was $18,800 with open trades that could be profitable in the two days. Not knowing what to do, I turned to the help of case. Oh boy, was I wrong? After my exposure, agents who introduced themselves unacceptable offers to reinstate my account with only $15,000. They want me to move my complaint to a different Broker which happened to have the same name but have nothing in common with the original broker. They promised me to return the money if I did what they suggested me to do.   Also, all communication on Telegram was deleted when I refused to accept. Time went by and they let me open a new account (924376) with the original balance of $18,800 with the condition to keep it for at least 15 days and make trade once a day. After that period, I have been promised, to be able to withdraw money.  At this time no favors, no matching deposits, and no defined slippage. On June 10th, I received a message that X Charter was working on an upgrade of services, and all accounts needed to be reinstated. I contacted X Charter’s Support. Designated agent Le Phuc Hoang sent me a link to the Chrome Extension application to make my account work. This link to the application could not be for an unknown reason reinstated so he had to install it by himself by using an Ultra View application. He not only installed that application but also compromised my private access to my account and resolved the case for acc.923570 without my permission. I let him know that I knew what he did but he didn't express any reaction. My account 924376 was working again so I didn’t ask more questions, just waiting for the last day of the agreement to be able to withdraw my money to the bank. Two days later June 12th, my account was terminated again including the communication. The day after breaking into my account, I received notice from my newly established trading account support about several attempts to break in. Such a coincidence? Do not ever talk to them open an account and deposit money. These criminals need to be stopped.  

dương việt hưng

Unverified

Vietnam

Xcharter automatically entered kh's command, stretching the floor 10 times = 464 spesd. Another prize draw of $1,000 requires 15 lots after 5 days of cutting without notice from the 5-day deadline, the 35% bonus is also cut by itself.. Due to sudden cutting and high stretching of the floor, the account does not liquidate.

Vo Quoc Bao

Unverified

Vietnam

I am the account owner: Vo Quoc Bao. Owner ID: 923491 Exchange: 298076.36 USD At 11:10 p.m. on June 10, 2024, I looked at my account, NVDA. The US currently had a net positive total of 5592 USD, but as soon as I discovered it and informed the manager, I could no longer access the account. I have attached the pictures I took to prove that what I said is true. I hope XCharterMarkets will support me again; if not, I will ask the competent authority to resolve it. Best regards!

Vo Quoc Bao

Unverified

Vietnam

I am account owner: Vo Quoc Bao ID: 923491. When I placed an order on June 7, 2024, to buy 3 lots NVIDIA. On June 10, 2024, my account status was negative 298076.38 USD, I feel my account is disabled. Influenced by the X Charter exchange at 11:13 p.m., I went to my account and saw that the exchange added 25,000 USD to my account and arbitrarily traded 30 lots NVIDIA to my account. I hope the exchange will support, or I will prosecute you to the police.

很難過

Unverified

Taiwan

The scammer will first ask you to try a small amount operation once and you will be able to withdraw it normally. The other party will also invest the money and say nice things about living a better life together if you meet the standard. They also ask me to borrow credit and say that if you meet the standard and withdrew it, it will be fine. I was forced to live in anxiety about money every day! Don’t be fooled by their words again! Whatever you lack they will project onto you, they just want to drain all the money out of you! Totally inhumane! Unscrupulous fraudster!

thanhthanh175

Unverified

Vietnam

The exchange arbitrarily wrote off my principal and interest, and now locked my account too. This is a scam exchange. Everyone, please stay away.