The trading platform deducted funds without any reason. To the Platform's Customer Service and Verification Department: I am a registered user of this platform and have completed the compliant account opening process through our partner broker, Mr. Wang. During my normal and compliant trading, I used a publicly available trend-following EA trading strategy to assist my trading. I strictly adhered to the platform's trading rules throughout the process, without engaging in scalping, illegal arbitrage, illegal hedging, or any other irregular operations. This trade followed the market's upward trend, with normal position holding and profit-taking, constituting a completely compliant and normal market trading profit. However, after I generated legitimate profits, your platform, without any prior notice, evidence of violations, or advance warning, unilaterally and without cause deducted my legitimate profits from my account. This constitutes malicious freezing and unjustified misappropriation of my legitimate trading gains. All my trading activities conformed to the normal trading logic of the financial market. The Trend 1A tool I used is a publicly available and commonly used trend reference tool, not an illegal cheating plugin or a loophole arbitrage tool, and there were no illegal or irregular trading activities involved. I hereby formally file this complaint to protect my rights, with the following demands: 1. Immediate and unconditional return of all legally earned funds deducted by the platform without cause; 2. A written, official, and reasonable explanation for this unjustified deduction, specifying the basis for compliance and evidence of violation; 3. Immediate restoration of my account's normal trading privileges, with no restrictions, risk controls, or account bans imposed. If the platform fails to process or refund the funds within the stipulated time, or if it delays or evades the matter, I will retain all transaction screenshots, billing records, and deduction vouchers, and pursue all legal avenues, including regulatory complaints, legal action, and industry exposure, to hold the platform fully accountable for maliciously misappropriating user assets.

Exposure! I applied for withdrawals since the begining of 2026! They kept saying they're controlling my funds and are urging me to withdraw. What do you mean by "urging me"? Isn't that what your platform should be doing? I deposited money and lost it, so why don't you say anything? It was only $5000 in total, and I've been trying to withdraw for three months. For three months they've been saying they're coordinating, and after three months of this, it's still the same result. Can't I just give them a straight answer? Don't play this game of cat and mouse. This is a garbage platform.

I withdrew $4,000 in March and it still hasn't arrived. What kind of platform is this? Has it run away with my money?

Unable to withdraw

I've been using it for less than a month. Recently, I tested a withdrawal and today my account suddenly became invalid and got unfairly locked. Only then did I notice the low rating on Tiyan.

At the beginning of the year 2026, withdrawal is getting harder and harder. I can't even withdraw money once a month now. Every time I asked why this happened, the reason given was Chinese New Year fund controls or I had to switch to a different withdrawal channel. It looks like I'm doomed. Does anyone know what's going on?

The platform service is quite good, offering both online and offline training. Previously, the platform only handled deposits and had no other services.

There is almost no delay and slippage

Total of 50k, withdrawal not allowed, run fast, garbage platform, save one person if possible

The platform is good, the service is quite nice, they often organize training sessions, and withdrawals are smooth.

The platform offers excellent services and abundant training, with convenient deposit and withdrawal.

Medium spreads, normal slippage, normal deposits and withdrawals, friendly customer service, recommended for use!