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The platform does not allow withdrawal of profits.

晶典
6-10 years
Verified

Exposure

I am trading on the Doo Prime platform (https://user.dooprime.net/),入金1.1万美金,赚取了8000美金,然后客服说我交易违规,不准我出金。具体经过截图如下,然后平台工作人员各种推诿。事情已经过去7天没有得到任何实质性回复。 The details are as follows: Hello, I am a Doo Prime customer with account: F9708457, registered email: 2858219456@qq.com. Yesterday (around 17:00 Beijing time on 20260714), I received an email from your company stating that my normal withdrawal request was rejected and that there are pending deductions. I am confused about your platform's actions: The following are the points I would like the platform to explain: 1: The exemption of overnight fees is a welfare policy provided by your platform. It complies with your platform's regulations. 2: USDTRY (US Dollar/Turkish Lira) and EURTRY (Euro/Turkish Lira) are two products that your platform allows trading. There is no indication that holding positions or placing orders is prohibited. If the platform had explicitly stated that these products cannot be held or purchased, it could have made them untradeable like other platforms do. Since the platform has not restricted trading in these two products, why can't traders buy them? 3: All purchased products have been held for more than 3 days, and there is no hedging or arbitrage operation. Based on the above three points, traders bought USDTRY and EURTRY on the DOO platform and held positions. The platform also previously provided traders with the welfare support of the interest-free policy, which is reasonable and compliant. Yesterday (around 8:00 Beijing time on 20260714), DOO platform staff said they would retroactively charge overnight fees for previously held positions. What is the reasoning? 1: If USDTRY and EURTRY cannot be purchased, why can they be freely traded on the DOO platform? 2: If overnight fees are to be retroactively charged, why was the welfare of exempting overnight fees previously granted to traders? 3: If the platform claims that traders engaged in arbitrage or hedging operations, please provide evidence. 4: If the platform has changed the rules to indicate that USDTRY and EURTRY are products that are not exempt from overnight fees, then it should be based on the time of staff notification or platform announcement. The platform notified through customer service at around 8:00 Beijing time on 20260714. As traders, we would fully understand the new rules and adjust our positions accordingly after receiving the notification. Why does the platform still retroactively charge overnight fees for previously held positions?

Original

该平台赚钱不给出金

本人在Doo Prime 平台交易,入金1.1万美金,赚取了8000美金,然后客服说我交易违规,不准我出金。具体经过截图如下,然后平台工作人员各种推诿。事情已经过去7天没有得到任何实质性回复。 具体情况如下:你好,我是德普客户。 昨天(北京时间20260714下午17点左右)收到你们公司邮件,说我的账户正常出金被驳回,并且表明有待扣款项。我对贵平台行为表示不解: 以下是请平台解释的地方: 1:免除隔夜费是贵平台给的福利政策。符合贵平台的规定。 2:USDTRY(美元兑里拉)EURTRY(欧元兑里拉)这2个品种是贵平台可以做的品种,并没有表明不能持仓或者下单。如果平台明确表示过该品种不能持仓或者购买,可以像其它平台一样,把这2个品种变成无法交易状态即可,既然平台没有限制2个品种交易,那交易者为什么不能购买该产品。 3:购买的该产品都是持仓超过3天以上,不存在任何对冲或者套系的操作。 基于以上的3点,交易者在DOO平台购买USDTRY,EURTRY并且持仓,平台也在之前的时间DOO给予了交易者免息政策的福利支持,合理合规,昨天(北京时间20260714上午8点左右)DOO平台工作人员又说要追缴之前持仓隔夜费,是什么道理, 1:如果说USDTRY,EURTRY不能购买,那为什么DOO平台又可以在平台上进行自由买卖 2:如果说要追缴之前隔夜费,为什么之前又赋予交易者免除隔夜费的福利。 3:如果说交易者有套系或者对冲的操作,请平台拿出证据。 4:如果平台修改了规则,表明USDTRY,EURTRY2个品种属于不免隔夜费品种,那么也应该以工作人员通知时间或者有平台公告为准,平台通过客服通知时间为北京时间20260714上午8点左右,那么做为交易者也会对于平台新规给予充分理解,交易者也会在收到通知后遵循平台新规定进行调整仓位。为什么平台还要追溯之前持仓隔夜费。

5h

Turkey

Unable to Withdraw

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