I already had a deposit of 60,000 Colombian pesos and I operated until it was 49,000, I deposited again this time 280,000 Colombian pesos but then I did not operate, I decided to withdraw the 329,000 Colombian pesos. Both the deposit and withdrawal I made through Nequi in the same account (301*****69). Every time I sent it, I received an email that I was missing document submission, but in the app it already appeared with documents verified and accepted for withdrawal, and it was always the same.