On the morning of April 13th, I deposited $25,000 and went long on 10.1 lots of WTIBTC and 0.1 lots of XABTT. I made a profit of over $66,000, but the platform refused my $50,000 withdrawal and wiped out all my profits from the 10.1 lots of WTIBTC, causing my account to lose over $5,100. When I contacted the customer service, they claimed I abused the negative equity protection, but I proactively closed my positions and there was no malicious liquidation or abuse of negative equity protection. Please return my principal and profits, for which I will be extremely grateful.