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MH Markets deducted all profits.

FX1025628298
Within 1 year
Verified

Exposure

MH Markets deducted all profits of $7409.22, refused to differentiate between weekend gaps and normal Monday trading, and demanded a violation agreement and mandatory KYC before refunding the remaining funds. Three emails of follow-up have yielded no substantial response. Dear WikiFX and all investors: I deposited funds via USDT. Trading process (with complete MT5 trading history screenshots as proof): • Opened both long and short positions in spot gold on Thursday/Friday. • Closed the long position before the market closed on Friday morning, keeping the short position. • After the weekend gap, the short position profited $2431.22 (I explicitly accepted the deduction in writing). • Normal trading within 60 minutes of Monday's opening (platform opened normally, system executed normally), profiting approximately $5000 (I firmly refuse to accept the deduction). Platform's action: On April 10, 2026, the platform issued a formal notice, determining that there was abnormal trading behavior of "high-leverage weekend gap arbitrage," deducting all profits of $7409.22, suspending withdrawals, closing trading privileges, and terminating cooperation. My stance and email correspondence (all screenshots available): • I have clearly stated in three consecutive written emails that I accept the deduction of the $2431.22 weekend gap, but firmly refuse to accept the deduction of subsequent profits generated from normal trading after Monday's opening. • The platform's reply (Ng Edison / Kimberly) splits the profits into three parts: • $32.1 before the weekend gap is normal profit (not deducted). • The $2431.22 weekend gap is disputed profit (to be deducted). • Monday's normal trading profits are forcibly deducted on the grounds that "margin and risk tolerance mainly come from the floating profits of the weekend gap, which essentially rely on disputed profits and are the result of extended trading within the same funding chain." • The platform's latest notice requires me to sign a "Violation Agreement" within 7 days and provide complete KYC information (personal identification, proof of address for the last 3 months, photo of me holding my ID card, etc.), otherwise the withdrawal will not be processed. My demands: 1. Immediately refund Monday's normal trading profits (approximately $5000). 2. The platform must provide specific user agreement terms to prove that opening new positions using floating profits on normal trading days is a violation. 3. Cease requiring the signing of the "Violation Agreement" and the provision of additional KYC materials (not required at the time of deposit). Evidence list (all attached): • Full text of the platform's violation handling notice dated April 10th (including requirements for signing the agreement and KYC). • Two reply emails from the platform (profit split into three parts + "continuation of the capital chain" reason). • Three follow-up emails from myself (April 6th, 7th, and 8th). • Screenshots of the complete MT5 trading history (clearly distinguishing weekend gap orders from Monday's normal trading orders). • Screenshots of account-related summaries. I have formally refused to sign any "Violation Agreement" and refuse to provide additional KYC materials. The platform has not yet...

Original

MH Markets(迈汇)扣除全部利润

MH Markets(迈汇)扣除全部7409.22美元利润,拒绝区分周末跳空与周一正常交易,要求签违规协议+强制KYC才退剩余资金,三次邮件催促仍无实质回复 尊敬的WikiFX/及各位投资者: 本人通过USDT入金。 交易过程(有完整MT5交易历史截图为证): • 周四/周五现货黄金多空双开。 • 周五早上收盘前平掉多单,保留空单。 • 周末跳空后空单获利2431.22美元(我已明确书面接受扣除)。 • 周一开盘后 60 分钟内正常交易(平台正常开市、系统正常执行),获利约5000美元(我坚决不接受扣除)。 平台处理: 2026年4月10日,平台发出正式处理通知,判定存在“高杠杆周末跳空套利”异常交易行为,扣除全部7409.22美元利润,暂缓出金、关闭交易权限,并终止合作。 我的立场及邮件往来(全部有截图): • 我已连续三次书面邮件明确表示:接受扣除周末跳空2431.22美元,但坚决不接受扣除周一开盘后正常交易产生的后续利润。 • 平台回复(Ng Edison / Kimberly)将利润拆分为三部分: • 周末跳空前32.1美元为正常利润(不扣)。 • 周末跳空2431.22美元属于争议收益(要扣)。 • 周一正常交易利润则被以“保证金及风险承受能力主要来源于周末跳空浮动盈利,本质依赖争议收益,属于同一资金链条的延伸交易结果”为由,强行一并扣除。 • 平台最新通知要求我在7日内签署《违规协议书》,并提供完整KYC资料(个人身份证明、最近3个月地址证明、手持身份证照片等),否则不处理出金。 我的诉求: 1. 立即退还周一正常交易利润(约5000美元)。 2. 平台必须提供具体用户协议条款,证明在正常交易日使用浮动盈利开新仓属于违规行为。 3. 停止要求签署《违规协议书》和提供额外KYC资料(入金时并未要求)。 证据清单(已全部附图): • 平台4月10日违规处理通知全文(含要求签协议和KYC的内容)。 • 平台两次回复邮件(利润三部分拆分 + “资金链条延续”理由)。 • 本人三次催促邮件(4月6日、7日、8日)。 • MT5完整交易历史截图(可清晰区分周末跳空订单与周一正常交易订单)。 • 账户相关总结截图。 本人已正式拒绝签署任何《违规协议书》,也拒绝提供额外KYC资料。目前平台仍未

3h

Hong Kong

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