SOOLIKE terminated the partnership in November and replied via email: "Your refund request for account 3****2 has been approved. The refund amount is USD 2,981. Your refund is expected to arrive within approximately 15 business days. Please monitor the changes in your account funds." It has now been over 20 business days, but the refund has still not been received. Emails sent to the platform inquiring about the refund have also gone unanswered. We urge the platform to arrange the refund as soon as possible.