Dear Valued Customer, Currently, EBC offers only 2 types of trading accounts: Standard Account: No trading commission. Pro Account: $6 USD commission per lot. Could you kindly clarify which specific aspect you referred to as having 'non-transparent fees' so we can provide a clearer explanation? Additionally, please note that EBC does not yet have its own proprietary trading software, as all operations are conducted through the MT4/MT5 platforms. Regarding the withdrawal process, we typically review requests within 1–2 hours, and funds are usually transferred on the same day, depending on the payment method or the bank's processing speed. For the case you mentioned about being 'scammed,' please send screenshots or relevant evidence to our customer service email so we can promptly investigate and follow up. If you have any further questions or concerns, we are always happy to assist you with pleasure.