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My client traded on the Synergy Futures platform, profiting from a few thousand U to over one hundred thousand U with no trading violations, but the platform unilaterally refused to process the withdrawal!

Sauro
Within 1 year
Unverified

Exposure

Account 1514881421@qq.com traded on the Sunergy Futures platform with a principal of around 8000U. It shorted when the news of oil price plummeted and made more than 150K U profit. The platform unilaterally refuses to withdraw, claiming that they have received "black U"! 1. Complete KYC verification, all information is true. The platform required to complete real-name authentication (KYC), my client submitted clear documents according to the regulations, and completed all certifications. 2. All account operations are done by the client himself, with no violation. 3. After making a profit, the platform refused to withdraw money on the grounds of "black U", and even asked my client to deposit another 5000U as a margin to verify the account. This is completely unreasonable - if they need 5000U, there's already 150K in the account, what does depositing another 5000U signify? Are they trying to scam again! 4. One-sided claims of receiving "black U", but there's no evidence of obtaining "black U", and even asking my client to find the source of "black U" himself. If the platform has determined that it is "black U", why don't they have evidence of the "black U", and ask my client to find out? All the reasons and excuses for refusing to withdraw are aimed to appropriate the profits. Their talked-about "black U" is a shield, essentially, they are bottomlessly infringing on the client's funds!

Original

我客户在平台新际期货做交易,从几千U盈利到十多万U,非违规交易,但平台单方面说辞拒绝出金!

账户1514881421@qq.com在Sunergy Futures新际期货平台交易,本金为8000U左右,结合消息面原油大跌做空,盈利超15万U,平台单方面说辞以收到黑U为由,拒绝出金! 1.完整KYC验证,所有资料真实,平台要求完成实名认证(KYC),我客户依照规定提交了清晰的证件,完成了所有认证 2.账户操作全为客户本人操作,无任何违规 3.获利后平台以黑U借口为名拒绝出金,甚至要求我客户再缴纳5000U作为保证金进行验证账户,这完全不能理解,如果需要5000U,账户里本身就有15万,再缴纳5000U是什么意思,进行二次诈骗吗! 4.霸王条款,单方面说辞收到黑U,可并没有任何收到黑U的证据,甚至要我客户自行查找黑U来源,试问平台如果确定了是黑U,都拿不出认定黑U的证据,要我客户自行查找吗?一切拒绝出金的理由和说辞目的都是黑掉利润,他们口周的黑U是挡箭牌,本质上是无底线的侵吞客户资金!

11h

Hong Kong

Unable to Withdraw

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