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The platform unilaterally breaches rules, deducts customer's principal and freezes accounts.

FX2835736455
Within 1 year
Unverified

Exposure

After completing the operation on 4.7, the platform strangely froze my account the next day. They took everything, not just the profits, but even the principal. The service manager contacted the headquarters only to be told that I had operated illegally, but they provided no evidence or proof. The platform's unilateral action of deducting profits and principal disrupts normal market trading! When losing money, they turn a blind eye. But when you make a profit, they just block your account! Even scam companies wouldn't do this! They freeze everything, including the principal! It's eye-opening! I request the platform to uphold justice.

Original

平台单方面违规扣除客户本金冻结账户

4.7完成操作后 第二天平台莫名其妙将我的账户冻结 不仅仅包括盈利 连本金都全部扣除 服务经理联系总部只反馈我有非法操作 却不提供任何证据和证明 平台单方面扣除盈利和本金的行为破坏了市场的正常交易!亏钱的时候啥也不管 盈利了就直接封户!诈骗公司都不敢这么干!连本金都一并冻结!真是开眼了!请求平台主持公道

05-08

Hong Kong

Unable to Withdraw

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