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Trying to withdraw my earnings for over a month now.

FX3920667865

Within 1 year

Peru

Exposure

For over a month now, I've been trying to withdraw my earnings. I have no clear resolution regarding the withdrawal of my trading profits. I've requested to withdraw my funds four times, and the first three times were nullified without any apparent reason. My account is fully verified, and I've submitted all the additional documents they requested via email. Despite all this, they continue to cancel my withdrawal requests. My last attempt was through Neteller. After a week of initiating the process and having communicated daily with their support team through email after the three business days stipulated for this type of withdrawal, they asked for screenshots of my account and personal data, which were also sent and confirmed by their team. According to them, these documents were approved by their payments department. However, the request still seems frozen to this day. It's already been two weeks and I'm getting no response.

Original

Más de un mes intentando retirar mis ganancias.

No me ofrece una solución clara respecto al retiro de las ganancias obtenidas en mis operaciones. He solicitado el retiro de mis fondos en cuatro ocasiones, y las tres primeras fueron anuladas sin motivo aparente. Mi cuenta se encuentra completamente verificada, y he enviado todos los documentos adicionales que solicitaron vía correo electrónico. A pesar de ello, continúan cancelando mis solicitudes de retiro. Mi último intento fue a través de Neteller. Luego de haber pasado una semana desde que inicié el proceso y tras haberme comunicado diariamente por correo electrónico con el equipo de soporte desde que vencieron los tres días hábiles estipulados para este tipo de retiro me solicitaron capturas de mi cuenta y datos personales, los cuales también fueron enviados y confirmados por su equipo. Según me informaron, estos documentos fueron aprobados por el departamento de pagos y seg. Sin embargo, hasta el día de hoy, la solicitud parece congelada. Ya pasaron 2 semanas y no responden.

Peru 9h
Unable to Withdraw

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