I, the account holder with Jia Sheng platform account number 24785088, withdrew $1800 USD in July 2022, which was deposited into my bank account as 12,030 RMB. The remitter is Wang Tiemin! In November 2023, my withdrawal bank card was suddenly frozen by judicial authorities. After inquiring, it was determined that the funds were deemed "gambling-related funds". I actively cooperated with the relevant authorities and provided related documents twice. However, after one year of freezing, in December 2024, the funds were forcibly confiscated according to the court's ruling. Subsequently, I repeatedly explained the situation to Jia Sheng platform through email, WeChat, and phone calls. I submitted the explanation from the public security agency, the court's judgment, and other documents requested by the platform. However, the customer service response was always "the documents have been submitted and feedback has been given to the relevant department, please be patient". Now, five months have passed and there has been no substantial progress or response! Ironically and frustratingly, four funds with the same situation involving another unknown small platform were properly resolved within less than a month after submitting the documents! In comparison, Jia Sheng, as a so-called global well-established forex platform, has shown evasiveness, indifference, and lack of responsibility towards its customers regarding this single problematic fund! Such attitude and behavior are disheartening! How much more can one endure? Jia Sheng is still promoting itself on Douyin and other media outlets in mainland China, attracting more uninformed investors. Its true nature is despicable! Its *heart deserves condemnation! I hope to use this complaint platform to contact and urge Jia Sheng platform to effectively address my demands and provide a reasonable explanation and compensation solution. At the same time, I hope that vulnerable investors who see this exposure will open their eyes, choose platforms cautiously, and prevent my situation from becoming theirs! Hard-earned money should be cherished!