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Extremely serious price mismatch, defrauding customer funds, severe technical failures (unknown if intentional)

FX3452239285
Within 1 year
Unverified

Exposure

I was trading on the AUS Global Forex platform, and starting at 5:14 AM on January 17th, I closed a previously placed long order. At the time of closing order number 8722066 at 5:14, the XAU price was around 2715, but the closing price was only 2706.94. For orders number 8721673 and 8647548, which closed at 5:15, the XAU price was also around 2715, yet their actual closing prices were 2706.95. Order number 8777268, which also closed at 5:15, involved XAG priced at 30.75, but it closed at just 29.952 turning what was a profitable position (my opening price was 30.3) into a loss. Orders number 8647333, 8642427, and 8641151 closed at 5:16 with XAU priced at 2715, but their closing prices were recorded as only 2707. Order number 8777221 closed at 5:31 with XAG priced at 30.75; however, it actually closed at a loss-inducing price of 29.971. Finally, order number 8799777 closed at 6:17 with XAU priced at 2713 but slipped to a closing price of only 2704.85—all these closing prices were even below the lowest price of the day.

Original

极其严重的价格不匹配,坑拐客户资金,严重技术故障(不知是否有意)

在aus global外汇平台做交易,1.17日5点14分开始,我关闭了之前下单多头的合约,订单号8722066的订单关闭时,5:14,xau价格在2715左右,关闭价格却是2706.94,订单号8721673、8647548在5:15关闭时,xau价格在2715左右,关闭价格确实是2706.95,订单号8777268在5:15关闭时,xag价格在30.75,关闭合约的价格却在29.952,我的开仓价在30.3,本是盈利合约转为亏损。订单号8647333和8642427和8641151在5:16关闭合约的时候,价格在xau2715,关闭价格却是2707,订单8777221在5:31关闭的时候,xag价格在30.75,实际关闭价格变成29.971成为亏损单,订单8799777在6:17关闭的时候,xau价格在2713,实际关闭价格滑落至2704.85,以上价格甚至全部低于全天最低价

01-17

Taiwan

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