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Unable to withdraw from my account
Exposure
Original
Incapacidad de retiro en mi cuenta
Soy usuario del broker desde Abril de 2024, comencé a operar con 198.80$ depositados el 15 de Abril, posteriormente a eso el 05 de Mayo realice otro deposito de 799$ operando regularmente en el Broker hasta conseguir un saldo de 2099.86$. He intentado realizar retiros desde el 06 de Junio de 2024, donde la plataforma menciono que estaba en actualizacion y estaban suspendidos los retiros, el día 10 de Junio de 2024 se procede a solicitar nuevamente el retiro el cual dice que se efectuará en 1 día laborable, el mismo fue rechazado el dia 11 de Junio sin tener efecto y el saldo fue duplicado en el Broker debido a un supuesto error de sistema. Solo quiero retirar mi dinero en los plazos establecidos, ya que lo he intentado hacer desde hace varios días y la plataforma siempre tiene un error diferente. muchas gracias
Venezuela
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