I have opened mt5 account number 5015213 on yescom financial limited platform. Currently the balance on the account is $4231.88, I placed a withdrawal order but the exchange has not approved. I placed an order to withdraw $4000 from 19/05/2023 to 22/05/2023 I canceled this order. On May 22, 2023, I created a withdrawal order of $4000 and $200 until May 23, 2023, still not approved. At that time I contacted ib support, then the order was not approved but canceled, yet I did not cancel these 2 withdrawal orders. I changed my account password, someone claiming to be the account manager said to temporarily block my account for 15 days because I revealed my password or logged in with another device. I confirm that I do not reveal my password to anyone and do not log in with another device. After many times creating withdrawal orders still not approved by the exchange. I hope the exchange will approve my withdrawal order.