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Suspend the account for no reason. Unable to withdraw

小白9945
3-5 years
Unverified

Exposure

1. I have 3 accounts, Account 1: 870645, Account 2: 873833, Account 3: 884886. I have opened an account on the foreign exchange platform of Tuoli for nearly 5 years. In September 2022, the platform of Tuoli TRI and the platform of Aolian International NCE At the time of the merger, my three accounts were restricted from trading, and it has been half a year so far. 2. Before Tuoli was merged into NCE, my account had been depositing and withdrawing normally. When it was merged, my account was restricted for no reason. I couldn't trade or withdraw money, and no one notified me. 3. I did not have any violations. Tuoli said that I violated the regulations without any reason. Now there is no way to appeal, and my principal has not been returned to me. 4. After negotiating many times with the account manager of Tuoli, the account manager said that the principal would be refunded within 1-3 months. After negotiating with NCE, NCE also said that the principal would be refunded as soon as possible, but until now, there has been no Return the principal to me. 5. I have given feedback many times, and the NCE official email told me that the platform will refund the principal as soon as possible, but so far no clear time has been given for the refund of the principal.

Original

无端封停账号,无法出金

1.本人有3个账户,账号1 : 870645 账号2 : 873833 账号3 : 884886 ,在拓利这个外汇平台开户了有接近5年时间,2022年9月份拓利TRI这个平台和澳联国际NCE平台合并之际,本人这3个账户就披限制交易,至今已有半年时间。 2.拓利未合并到NCE之前,我的账户一直正常出入金,合并之际,无端限制我的账号,没办法交易,也没办法出金,也没有任何人通知我。 3.本人没有任何违规操作,拓利在没有任何理由的情况下说我违规了 ,如今申诉无门,我的本金也未退还给我。 4.当时与拓利客户经理协商了很多次之后,客户经理说会在1-3个月以内退还本金,后来与NCE协商,NCE方面也是说会尽快退还本金,但是直到现在,也没将本金退还给我。 5.本人已经多次反馈了 , NCE官方邮件告知我平台会尽快退还本金,但是至今没有给出一个退还本金的明确的时间。

2023-04-19

Hong Kong

Unable to Withdraw

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