On October 7, 2022, I participated in investing in lion floor with a capital of $1000, bonus 50%, Duyen expert (phone number +84 869 703 748) advised me, during the consultation period, although Duyen advised me. I also have a profit but my negative capital is more negative, so I asked the floor to give me another consultant and return my assets for me to invest (initial capital 1000$, bonus 50 %). On October 11, 2022, the exchange sent another specialist named Dang (phone number 08 69073794, renamed Telegram Tan Huynh, telegram number +84 767903 453) to advise me to remove the negative order, not change another account like I request. I'm an investor and I don't want to make it difficult for the broker to do when the floor specialist is responsible for removing the order for the customer when another specialist (Duyen) advises the client's assets to be too negative. During the Posting I followed all the expert's instructions and when my asset returned to $4456, my asset balance was $2100 while I still had 1 order to buy XTUSD 1.0 lot price area 91.115, market report XTUSD decreased but still advised me to Buy 2 XTUSD orders at the price area of ​​88,756 and 88,744 I asked why not close the loss of buy XTUSD orders at 91.155 but also buy more XTUSD, Dang said it was okay and rest assured and then I burned my account that is intentionally trying to burn customer accounts. After that, Dang promised to help with something, but until now, he kept silent and even told me it was my fault when I didn't listen to advice to add more money to my account, so it burned. the issue of depositing more money into the account to keep the order, I do not agree with that advice because if the broker has good market experience, where can I get that order and when I advise to top up the floor? If there is a specific commitment, for me to deposit more money, I will advise you not to lose at all, is there any guarantee for me to add more money to the account to have more profit or loss and that is only the broker's empty promise so I didn't top up. The broker intentionally burned my 604843 account, so I asked the exchange to compensate $ 2000. Thank you