My case is as follows: I had never invested in trading and I came to the QUOTEX platform because of an ad I saw, an agent contacted me to supposedly give me instructions on how it worked, I finally decided to make a transfer of $1,000 , and it became effective on the platform, but what happened is that a few days after I had deposited, I entered my account and I noticed that my money had decreased without any reason, I already had more than $1,300 Granados, I saw that I had $900 and then $405 from one day to the next, that is, it was decreasing without me doing any operations, I contacted Mario who was the one who had attended me at the beginning and what he tells me is that he will inform the Finance department and then he tells me that they did not give him an answer that he cannot do anything for me, that is why I decide to withdraw the $145 that I had left as can be seen in the image, the withdrawal can be seen that it was done in the best way, but unfortunately never It came to my account, I wrote to him bi many times to the person and he did not answer me, it is a lousy service and as a broker it does not work, it is 100% verified, I hope that the competent authorities give a solution to my case