Trade errors-KATOPRIME-Exposure-WikiFX

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Trade errors

Budiartana I Nengah

3-5 years

Unverified

Exposure

On December 26, 2021, at 18:00 WITA, as usual, I traded with my previous balance. I tried wd but I cancelled it because the process took too long. Then, I traded with the chf pair because I saw the 0 spread. I traded it until I made a profit of $172,000. My account was suddenly blocked next morning, citing an error of chf pair. After I complained, I got the answer that the error provider chf pair instead my balance was deducted from $143 to $62.

Original

Trade error

Tanggal 26 Des 2021, sekiranya pukul 18:00 WITA. saya seperti biasa trading dengan saldo sebelumnya saya sempat coba wd tp saya cancel karena proses terlalu lama. kemudian saya trade dengan pair chf,, karena melihat spread 0 saya tradingkan sampai saya profit $172.000. besok paginya tiba-tiba akun saya di blokir, dengan alasan adanya pair chf yang error. setelah saya complain saya mendapatkan jawaban error profider chf pair. malah saldo saya kepotong dari $143 ke $62.