Suddenly froze my account, cannot trade, and cannot withdraw
December 12, 2023, it suddenly froze my account. I can't log in or trade on the background. I contacted their online customer service, and they said could not find the relevant information. The account manager also did not give a clear answer and delayed it. When I logged in, it showed that the account did not exist!
![](https://h8imgs.ruiyin999.cn/stamp/language/en/208001.png)
Unable to Withdraw
The following is the original recommendation
突然冻结我的账户,不给交易,也不给出金
2023年12月12号突然冻结我的账号,不给我登录交易,后台也无法登录,联系他们在线客服,一直回复查询不到相关信息。客户经理也不给明确答复一直拖着。后台账户登录提示就不存在
![](https://h8imgs.ruiyin999.cn//app/2024/01/6060853242/20240120_861878.jpg-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/01/6060853242/20240120_925649.jpg-detail)
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